Terms of Service

Please read these Terms and Conditions ("Terms") carefully before using the urSoulMantra™ website (the "Website") or purchasing any products or services from us. These Terms govern your access to and use of the Website and constitute a legally binding agreement between you and urSoulMantra™.

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1. Acceptance of Terms

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By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or purchase any products or services from us.

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2. Product Information

2.1 Accuracy: We strive to provide accurate and up-to-date information about our products, including descriptions, images, pricing, and availability. However, we do not warrant that the information is error-free or complete, and we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

2.2 Product Representation: The images of our products on the Website are for illustrative purposes only and may differ slightly from the actual products due to variations in color, size, or other attributes. We make every effort to accurately represent our products, but we cannot guarantee that your device's display will accurately reflect the actual product's appearance.

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3. Ordering and Payment

3.1 Order Placement: When you place an order on our Website, it constitutes an offer to purchase the selected product(s) in accordance with these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or fraudulent activity.

3.2 Pricing: The prices displayed on the Website are in Indian Rupees (INR) and are subject to applicable taxes, unless otherwise stated. We reserve the right to change the prices at any time without prior notice, but such changes will not affect orders that have already been accepted.

3.3 Payment: We accept various payment methods as indicated on the Website. You agree to provide accurate and complete payment information and authorize us to charge the total amount of your order, including taxes and shipping fees, to the provided payment method.

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4. Shipping and Delivery

4.1 Shipping Policy: We will make reasonable efforts to process and ship your order within the estimated timeframe specified on the Website. However, we do not guarantee delivery dates and are not responsible for any delays or damages caused by the shipping carrier or other circumstances beyond our control.

4.2 Delivery Address: It is your responsibility to provide an accurate and complete delivery address. We will not be liable for any losses or delays resulting from incorrect or incomplete address information provided by you.

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5. Returns and Refunds

Please refer to our separate Returns and Refunds Policy, available on the Website, for information about our policies and procedures regarding returns, exchanges, and refunds.

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6. Intellectual Property

6.1 Ownership: All content on the Website, including text, graphics, logos, images, videos, and software, is the property of urSoulMantra™ or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws.

6.2 Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes, subject to these Terms. You may not reproduce, distribute, modify, or create derivative works based on the Website or its content without our prior written consent.

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7. Disclaimer of Warranties

7.1 Website "As Is": The Website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Product Disclaimer: urSoulMantra™ is not responsible for any adverse effects or allergic reactions that may result from the use of our products. It is your responsibility to review the product ingredients and consult with a healthcare professional if you have any concerns or medical conditions.

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8. Limitation of Liability

To the maximum extent permitted by applicable law, urSoulMantra™ and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of the Website or the products or services purchased from us.

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9. Indemnification

You agree to indemnify and hold urSoulMantra™ and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your use of the Website, violation of these Terms, or infringement of any third-party rights.

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10. Modifications to the Terms

We reserve the right to modify these Terms at any time, effective upon posting the updated version on the Website. It is your responsibility to review these Terms periodically. By continuing to use the Website after any modifications, you accept and agree to the revised Terms.

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11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh.

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12. Contact Us

If you have any questions or concerns about these Terms or our practices, please contact us at care@urSoulMantra.com.

By using the urSoulMantra™ Website, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.