Privacy Policy

At urSoulMantra™, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the applicable laws and regulations in India. By using our website or services, you consent to the practices described in this policy.

​

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you use our website or services, such as your name, email address, contact number, and shipping address. We may also collect demographic information such as your age, gender, and interests.

1.2 Usage Information: We may automatically collect certain information about your use of our website or services, including your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits.

1.3 Cookies: We may use cookies and similar tracking technologies to collect information about your interactions with our website, improve your user experience, and customize our services to your preferences. You can control cookies through your browser settings.

​

2. Use of Information

2.1 Personalization: We use the information we collect to personalize and improve your experience on our website, such as providing tailored product recommendations and promotions based on your interests.

2.2 Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping and delivery, payment processing, and customer support.

2.3 Communication: We may use your contact information to communicate with you regarding your orders, inquiries, and customer service requests. We may also send you promotional emails or newsletters, which you can opt-out of at any time.

2.4 Analytics: We may analyze the data we collect to understand user behavior, track trends, and improve the functionality and performance of our website and services.

2.5 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes, as well as enforce our terms and conditions or protect our rights, property, or safety.

​

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.

3.2 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, government investigation, or to protect our rights, property, or safety.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the applicable privacy laws.

​

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

​

5. Your Rights and Choices

5.1 Access and Correction: You have the right to access and update your personal information. If you would like to review or correct any personal information we hold about you, please contact us using the information provided below.

5.2 Opt-Out: You have the option to unsubscribe from our promotional emails and newsletters by following the instructions provided in the emails. Even if you opt-out, we may still send you transactional or administrative communications regarding your orders or account.

​

6. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age